Features
LiveLeader offers a best-in-class feature set without sacrificing usability. Deployment in five minutes, training in zero.
Feature Detail
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Chat surveys
LiveLeader includes a powerful form editor, which lets you build chat surveys that can be delivered to the visitor at the beginning or end of a chat.
This is incredibly useful:
- Ask visitors for name, email etc. before a chat starts
- Let visitors rate their customer service experience after the chat
- Capture email addresses for later follow-up, or newsletters
- Generate data for use in business analysis