Features
LiveLeader offers a best-in-class feature set without sacrificing usability. Deployment in five minutes, training in zero.
Feature Detail
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Operator profiles
Greet your visitors with real people! LiveLeader supports individual profile pictures for each operator, along with an individual greeting text.
This is especially powerful when using live chat as a sales tool. (Would you rather speak to "Sales" or to Michelle?)
Of course, if you prefer, all operators can use the same greeting and picture. However, we encourage our customers to personalize the chat experience for their visitors. By adding an authentic human touch, you'll see increased chat engagement and converstion rates.