Features
LiveLeader offers a best-in-class feature set without sacrificing usability. Deployment in five minutes, training in zero.
Feature Detail
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99.9 % availability - guaranteed
Everyone hates downtime. That's why we built LiveLeader on top of Amazon.com's world-class infrastructure. It offers a scability and redundancy that has hitherto only been available to the very largest companies. That's why we give our paying customers a 99.9% availability guarantee.
We take care of running the service so you can focus on what you do best: winning customers.
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AJAX driven, cutting edge
The web is evolving. LiveLeader was written from the ground up to take advantage of new technologies like AJAX to produce a better experience for both visitors and chat operators.
What does this mean in practical terms? It means that LiveLeader chats can be conducted directly from inside web pages, without relying on plugins like Java and Flash. No popups, no hassle (we do support popups, but they're not required). And it means that operators don't need to install anything to use the product, they just log on at LiveLeader.com
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Web-based software - no installs
Chat with your customers from anywhere, at any time. All you need is a browser. LiveLeader has a smooth, responsive user interface, even for users with limited bandwidth.
Since LiveLeader is a completely web-based product, no software needs to be installed. To use the product, simply login to your account at LiveLeader.com.
- Instant access to the latest, updated version of the product
- Don't worry about time-consuming rollout of software in your organization
- All services are securely hosted in Amazon.com's infrastructure